We want you to love your Stiqzy creation. However, due to the custom nature of our products, we have specific guidelines for returns and refunds.
Because our products are made-to-order and custom printed specifically for you, we cannot offer returns or exchanges for change of mind. All sales of custom items are final.
If your order arrives damaged or contains a manufacturing defect, please contact us within 7 days of delivery. We will happily send a replacement at no extra cost. Please provide photos of the damage to assist us in processing your claim.
Orders are processed immediately to ensure fast delivery. If you need to cancel an order, please contact us within 1 hour of purchase. After this window, we may not be able to cancel the production process.
Refunds are processed to the original payment method within 5-10 business days of approval.
For support regarding returns, email returns@stiqzy.com